Policies

Our spa is a place of relaxation, because of this please refrain from bringing anyone to your appointment who is not receiving a treatment.

For liability reasons, please do not bring children to appointments unless they are also receiving a treatment.

Cancellation Policy

At The Griffin House Day Spa we do not double book appointments. Your scheduled time is saved just for you!
Because of this, we require at least 24-hours’ notice for any appointment cancellations or rescheduling.

  • A fee of 25% of your appointment will be charged automatically for cancelling/rescheduling with less than 24-hours’ notice.

  • A fee of 50% of your appointment will be charged automatically if cancelling/rescheduling appointment with less than 4-hours’ notice.

  • A fee of 100% of your appointment will be charged automatically if you no show/no call the appointment.

Thank you for your understanding!

Return Policy

No refunds will be given on services rendered.

Unopened products must be returned within 30 days of purchase and receipt must be present. Product refunds will be returned to the card used to purchase products or as an account credit to be used at The Griffin House Day Spa or Blush Beauty Boutique (Issaquah).

No returns on opened products.

All returns must be completed through a manager. Please email hello@griffinhousedayspa.com for questions.